Privacy Policy 🛡️

Effective Date: 30 June 2025
Website: www.thatchwears.co.uk

1. Hey There! 👋

At Thatch Wears, your privacy matters to us 💚. Whether you're browsing our latest organic cotton tees or joining our #ThatchTribe, we’re committed to protecting your personal info and being 100% transparent about how we use it.

We follow the UK General Data Protection Regulation (UK GDPR) to keep your data safe and sound.

2. What We Collect 📦

Here’s what we may collect when you visit, shop, or subscribe:

• Name & Contact Info: Name, email, phone number 📱

• Order Details: Products bought, delivery info, order history 🛍️

• Payment Info: Securely processed by Stripe, PayPal, etc. (we never store full payment details) 💳

• Tech Stuff: IP address, browser, cookies, site usage data 🖥️

• Marketing Preferences: If you’ve opted in to hear from us 💌

3. Why We Collect It 🧠

We use your data to:

• Process and deliver your orders 🚚

• Provide customer support 🤝

• Send updates & marketing (with your consent) 📬

• Improve our website and shopping experience 🧼

• Comply with laws and tax requirements ⚖️

4. Our Legal Bases ✅

We process your info when:

• It’s needed to fulfil an order 🧾

• You’ve given us your consent 👍

• We have a legal duty 📚

• It’s in our legitimate interest to make our service better 🌿

5. Who We Share It With 🤝

Only trusted partners, like:

• Payment processors: Stripe, PayPal

• Delivery services: Couriers we work with

• Email & website providers: For secure communication and order updates

• Analytics tools: Like Google Analytics to help us improve

We never sell your data. Ever. 🙅♀️

6. Cookies 🍪

Yep, we use cookies:

• To remember your preferences

• Keep your cart working

• Help us understand what’s working on the site

You can manage cookies through your browser or the cookie banner when you visit us.

7. How Long We Keep Stuff 🕰️

We’ll keep your info only as long as we need to:

• Complete your orders

• Meet legal or tax obligations

• Improve our service

We regularly review and delete old data we no longer need.

8. Your Rights 🙌

Under GDPR, you’ve got rights! Including:

• Access: Ask what data we hold 🔍

• Correction: Fix any incorrect info ✏️

• Deletion: Request we delete your data 🗑️

• Object/Restrict: Say no to certain uses 🛑

• Portability: Request your data in a portable format 📂

• Withdraw Consent: Change your mind anytime 🔁

To make a request, just email us at hello@thatchwears.co.uk.

9. Keeping It Secure 🔐

We use encryption, secure systems, and best practices to keep your data protected. Your trust means everything to us 💪

10. No Kids, Please 👶

Our site isn’t for under 13s. We don’t knowingly collect data from kids without proper consent.

11. Other Websites 🌍

We might link to other websites. If you follow a link, their privacy policies apply — not ours.

12. Changes to This Policy 🔄

We may tweak this policy now and then. If we do, we’ll update the date at the top so you always know what’s up.

13. Questions? Let’s Chat 💬

Need help or have questions about your data? Email us anytime at:
📩 hello@thatchwears.co.uk